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The success of technology-based projects comes about from the availability of applicable technologies, the skills, knowledge and attitudes of the people performing the project, and how these people go about performing the project (the processes which they use). Three key capabilities required by organizations for successful performance of most technology-based projects are those of project management, systems engineering and software engineering.

The process maturity (process quality) for each of the above processes within an organisation may be measured. Each measurement may be based on a Capability Maturity Model (CMM) for the process. The CMM serves as a process reference model for processes corresponding to differing levels of process capability. The CMM is used in association with an assessment method.