Final Analysis of Cost, Value, and Risk Executive Summary

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The decision to deploy a new, Internet Protocol (IP)-based NG9-1-1 system is not a simple one
and is affected by many complex factors related to institutional and service arrangements,
equipment and infrastructure, and funding. This report examines the cost, value, and risk
associated with migrating to an NG9-1-1 national framework. It estimates a potential range of
lifecycle costs, identifies key values and risks inherent in each deployment scenario, and
compares the risk-adjusted lifecycle costs and values. These efforts draw on the USDOT
NG9-1-1 Initiative’s previous work, which includes the NG9-1-1 Concept of Operations, High
Level Requirements, Detailed Requirements, Architecture Analysis, Final Transition Plan, and
the NG9-1-1 Proof of Concept Design, Development, and Testing.2 This analysis is fully
documented in the Final Analysis of Cost, Value, and Risk, submitted March 2009.

This analysis estimates the high level rough order magnitude (ROM) cost, value, and risk for
potential NG9-1-1 deployment scenarios. It defines a basis for comparing the current 9-1-1
environment with potential NG9-1-1 deployment and operations scenarios. The results indicate
that NG9-1-1 would deliver significantly more value (between 74 and 82 percent) than today’s
9-1-1 environment. Over a 20-year lifecycle, NG9-1-1 would likely cost about the same as
maintaining the status quo – estimates range from 87 to 129 percent of today’s capital and
operating expenses.


The U.S. Department of Transportation (USDOT) has taken a leadership position in assessing
Next Generation 9-1-1 (NG9-1-1) technologies and the development of a framework for national
deployment. USDOT understands that access to emergency services provided by 9-1-1 in
today’s world of evolving technology will ultimately occur within a broader array of
interconnected networks comprehensively supporting emergency services for the public.