9‑1‑1 services through virtually any communications device,
the NG9‑1‑1 System provides a more direct ability to request
help or share critical data with emergency services provider
from any location. In addition, call takers at the Public Safety
Answering Points (PSAP) will be able to transfer emergency
calls to another PSAP and forward the location and other critical
data, such as text messages, images, video, with the call.
The objective of the NG9‑1‑1 System Initiative, as a USDOTsponsored
research and development project, is to define the
system architecture; develop a transition plan that considers
responsibilities, costs, schedule, and benefits for deploying IPbased
emergency services across the Nation; and implement a
working proof-of-concept demonstration system. The NG9‑1‑1
Initiative is leveraging work from USDOT’s earlier Wireless
E9‑1‑1 Initiative, which promoted enhanced location capability
for 9‑1‑1 calls placed from wireless telephones, as well as myriad
other industry-wide requirements and technical approaches.
USDOT will monitor activities by Standard Development
Organizations (SDO) that are currently working on requirements
and standards related to NG9‑1‑1. For example, the Federal
Communications Commission (FCC) Network Reliability and
Interoperability Council (NRIC), National Emergency Number
Association (NENA), the Internet Engineering Task Force
(IETF), and the Alliance for Telecommunications Industry
Solutions (ATIS) Emergency Services Interconnection Forum
(ESIF) have consensus-based efforts underway to develop
requirements and standards for public safety, 9‑1‑1, and
other emergency services networks. USDOT expects that the
products of these consensus efforts will form the foundation for
NG9‑1‑1 Initiative engineering and demonstration projects.
Defines standard
Replaced/Superseded by document(s)
Cancelled by
Amended by
| File | MIME type | Size (KB) | Language | Download | |
|---|---|---|---|---|---|
| NG911ConOps_April07.pdf | application/pdf | 5.68 MB | English | DOWNLOAD! |
Provides definitions
Cover images
Introduction
The purpose of this document is to provide a Concept of Operations
for the Next Generation 9‑1‑1 (NG9‑1‑1) System (or “system
of systems”). The U.S. Department of Transportation (USDOT)
understands that access to emergency services provided by 9‑1‑1
in today’s world of evolving technology will ultimately occur
within a broader array of interconnected networks comprehensively
supporting emergency services—from public access to those
services, to the facilitation of the services, to the delivery of the
emergency information to dispatchers and first responders.
More specifically, USDOT views the NG9‑1‑1 System as an
evolutionary transition to enable the general public to make a
9‑1‑1 “call” from any wired, wireless, or Internet Protocol (IP)-
based device, and allow the emergency services community to
take advantage of Enhanced 9‑1‑1 (E9‑1‑1) call delivery and
other functions through new internetworking technologies based
on open standards.