Project Performance International Privacy Statement (January 2021)

Project Performance International (PPI) respects your privacy and is committed to protecting your Personal Information and being transparent about how we collect, use, and share your Personal Information. We take your privacy concerns very seriously and confirm to users of this site that we will not sell or rent individual user information to others and will only share information in accordance with this privacy statement. For INCOSE members accessing the SEG from the INCOSE website, PPI has no access to your Personal Information.

This statement explains how we collect Personal Information, why we use it and how we keep it safe.

Who are we?
Project Performance International is the trading name of Project Performance (Australia) Pty Ltd, a consulting and training company whose headquarters are in Melbourne, Australia, with staff in the Australia, Brazil, China, the Netherlands, New Zealand, South Africa, the United Kingdom, and the United States of America.

Our registered office is at 2 Parkgate Drive, Ringwood, Vic 3134, Australia, and our contact number is +61 3 9876 7345. For general or data protection inquiries, contact us via our contact email address.

How do we collect your information?
We obtain information about you when you contact or interact with us, for example, when you register on one of our websites, when you become an alumna/alumnus, when you take one of our training courses, or when you attend an event or conference in which we participate.

What types of information do we hold?

The information we collect might include your name, address, email address and phone numbers. With your agreement by the selections that you make in your interactions with us, we will store information on the products and services you have taken, or have shown an interest in.

Examples include:

• Whether you have taken one of our training courses.

• If so, which courses you have taken.

• The events at which we have met you.

• Dates of contact.

• Correspondence from and to you.

• Your communication preferences

We do not record equal opportunities data that you may give us, such as your age and ethnicity.

Retention of your personal information
We will retain your Personal Information for only as long as needed to fulfil the purposes for which it is collected. We will retain and use your Personal Information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets and enforce agreements to which PPI is a party.

Why do we collect your information?
We only use your information in accordance with the law. This gives us authority to use your data in relation to your participation with PPI. These are effectively the reasons for our processing and are:

• To perform or take steps to enter a contract or other agreement with you.

• For the purpose of our legitimate interests. This includes being able to send you marketing and other information should you choose to permit us to do so.

• To ensure compliance with a legal obligation.

• If you give consent for us to do so.

Collecting and using your data will mean that we are able to manage your relationship with PPI, process any orders or requests you have made and with your consent provide you with relevant and topical information relating to your interests, for example, newsletters or changes to our services. It will enable us to ask for your views on our services and matters relating to the engineering profession.

Data protection applies to personal data held about individuals. It does not always cover ‘business to business’ contacts or information. However, we will also do our best to secure and protect the contact details of our corporate contacts.

Who has access to your information?
Staff of PPI will have controlled access to your information to enable us to provide you with services. Authorized officers of PPI also have specific access to information in order to perform their role in managing PPI matters.

Your choices
As a person who has interacted with PPI, we may contact you regarding that interaction.

You have a choice about whether and how you wish to receive other information from us. You will be asked to make your preferences clear when we collect your information.

The accuracy of your information is important to us. We encourage you to regularly check and update your information held by PPI.

You may choose to tell us which subjects most interest you and this can be used to tailor your online experience with PPI and in communications to you.

You have various legal rights over your information, which we will always respect. Subject to any exemptions provided by law, you may have the right to request access to this Information, as well as to seek to update, delete or correct this Information.

Your responsibilities
In order to help ensure that your information remains secure, we ask that you take responsibility for care in the access to any online account you hold with PPI.

You must not share the password for any account that you hold. Your passwords are your responsibility and must not be disclosed to any third party. This is important for your own protection and that of your personal data.

If you access a PPI website from a device that can be used by any other person, such as those at work, college or in an Internet café, there are some basic guidelines to follow:

• Be aware of others close by who may try to take note of your username and password.

• Never leave the device unattended when you are logged in to a PPI account.

• At the end of your Internet session, ensure you Logout of your PPI account.

• You should delete any downloaded files. This may require also deleting them from a 'recycle bin' if the system has one.

• Always close the Web browser correctly using the exit button.

• Avoid using the "Remember Me" login option in such situations, or wherever devices are shared.

If you suspect that your password or account information has been compromised, it is your responsibility to inform us promptly and change your password.

How do we protect your data?
PPI has robust IT security in place. All staff receive data protection training, and our premises and servers are secured. We hold data sharing contracts with providers, requiring them to protect your information.

Use of Cookies
Like most websites, PPI pages may use Cookies. Cookies are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. Cookies make it possible for your browser to remember your settings and preferences. This helps us to improve our website and deliver a more personalized service for you.

It is possible to switch off cookies in your browser preferences.

Visitors to our websites
When someone visits a PPI website, we use a third-party service through our content management system, to collect standard internet log information and details of visitor behaviour patterns. This information is anonymized, and we do not make and do not allow the provider to make, any attempt to find out the identities of those visiting our website.

External links
This privacy statement does not cover the links within this site that lead to external websites. We encourage you to read the privacy statements on the other websites that you visit.

Review of this Statement
PPI keeps this statement under review as part of our overall Data Protection Policy. It was last updated in January 2021.

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