In 1999, the average Web designer may not have immediately
thought of the National Cancer Institute as the place to go for usability expertise. But usability.gov turned out to be an excellent resource, and the information provided has been useful to design- ers in other fields besides government, its original target audience. It provided guidance for several steps of the design process, includ- ing interviewing users, prototyping, and screen layout.
The site was updated in 2006, and the new version is available at the usability.gov Web site and for purchase as a hard copy. This version is more extensive and includes background materials, de- sign guidelines for a wide variety of Web elements, short descrip- tions of how to conduct some of the more common usability methods, and templates for an assortment of usability-related facil- itators such as surveys and personas.
Defines standard
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