From Theory to Reality – Successful Process Improvement in a ‘real’ Organization

Agenda
 Why are we doing this presentation?
 About Bombardier Transportation
 Rationale for getting started with the CMMI
 Our steps for improvement
 What did work well - and what not
 As we become more mature - some observations
 Tangible improvements
 Going beyond CMMI Level 2
 What we would do differently the next time  Conclusion
 Contact information