Creating a new Service Centre using the CMMI for Services Model

Model Lessons Learned...
• Constellations closely aligned
• At Maturity Level 2 – only Service Delivery added • Easy transition for development organizations
• Multi-constellation operation
• Development and Services in the same organization
• Supported by same core process areas (PP, PMC, REQM...) • Appraisal more of a problem – not yet supported by the SEI
• Evidence can be reused
Think about the detail...
• Extra practices (PP), Changed practices (SAM) • Services oriented informative material...