Creating a new Service Centre using the CMMI for Services Model

Keywords Creating a new Service Centre using the CMMI for Services Model creating a new service centre CMMI model lessons
Standards groups

Model Lessons Learned...
• Constellations closely aligned
• At Maturity Level 2 – only Service Delivery added • Easy transition for development organizations
• Multi-constellation operation
• Development and Services in the same organization
• Supported by same core process areas (PP, PMC, REQM...) • Appraisal more of a problem – not yet supported by the SEI
• Evidence can be reused
Think about the detail...
• Extra practices (PP), Changed practices (SAM) • Services oriented informative material...

Metadata
Date published
2009
Document type
conference presentation
Pages
21
Defines standard
Replaced/Superseded by document(s)
Cancelled by
Amended by
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69.pdf application/pdf   1.74 MB English DOWNLOAD!
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Author(s)
David Piper
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